When I requested for the rest of my money to be refunded, I was told that I can't get the full refund because there are some hitting fees that are non refundable. Do you agree with CheapOair.com’s 4-star rating? They are by far the worst booking experience I ever had. Mind you, these are all 4 KIDS tickets. From many other reviews, it's clear that they consistently lie about it. I have complained to the DOT. Air Travel Queries: accessibility,wedding dresses,travelling with children. Rate Your Experience * Title of Your Review * Your Review* Max words: 300. Unwilling to help me in any way. Their team try their best to scam customers; especially when you're facing flight problems. Not only was I on a long wait hold to get through, several calls resulting in an hour +++ time and being put on hold with obvious nothing being resolved while on hold, but them pretending to "look into it farther" with them knowing they come back with a result in needing me to pay them more $????? Really? They were clear in explaining all the details and even helped me book my new trip. Return was from flight 878 (KLM) from Mumbai, India on 6/13/20 to Detroit Wayne, Michigan. One that the air line charges and one that they charge. Do you agree with CheapOair.com’s 4-star rating? Discover cheap airline tickets with CheapOair! I really do mean that. Cheap O Air is the worse company ever!!! Sorry I am not sending CC statements to you so you can have that info too. 2) I can't access my reservation after completing user registration during booking process. Flashback to this weekend I’m trying to postpone them, I’m told that I can’t and I tried emailing the first agent that helped me book and she said it wasn’t possible and she never told us that the flights were going to be open for 1year. Avoid CheapOAir at all costs! 3) Partial information persisted to Turkish Airlines, so I'm not able to enter my information directly with carrier. Advice neded - is there a claim in this situation. Everyone from salesperson to supervisor assure you will get call back or your ticket is refunded but in actual they have not even initiated refund. CheapOair.com's reason for reporting Hi, we’re very sorry for the inconvenience. CheapOair ranks 1st among Discount Travel sites. I consider just to settle everything and i just want to get my money back.. but the problem is I still diddnt recieve my $1,150usd!!!!!!!!!! I strongly recommend not to buy tickets from cheapOair. I would have better booked with the airline directly. CheapoAir is worst travel booking site. Just plain horrible....never ever again. ; Book cheap vacation packages to New Zealand on CheapOair.ca and save like never before! Tips to connect to CheapOAir customer care. I booked a flight in February, but then due to the pandemic it was cancelled and the airline charged me an extra 250$ for a cancellation fee for a refund. This company is a scam. Check traveler's ratings, read their reviews, and make your choices wisely depending on these. I booked an international flight last March and re-booked again on jun but considering the pandemic situation it was canceled (I understand) but asking me a cancelation fee of $95usd which I diddnt canceled?! Buyer beware!! It seema like it is their part of their training to say they will call back or say it is refunded status. Cheapoair EXPOSED1. I called numerous times to get this issue resolve and some of the customer service representatives were very unprofessional. They are by far the worst booking experience I ever had. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Consumers satisfied with CheapOair most frequently mention great service, seat selection and easy process. I had to cancel a friend's flight due to covid and after 10 emails they offered a flight credit for $110 after I paid $161.67. I called them several times and after 8-9 months of cancellation in nov dec, each of their representative started saying you will get your refund soon or they will call back in 24 hours but they never call back. (3) The credit CheapoAir wants me to take will expire on Dec 31, 2020 - less than 2 months away. multiple other booking companies told me they include baggage onto economy tickets. USD ($) My Bookings. 2 weeks later, i still can't access my cheapoair account online, and none of the original issues resolved :(. Cheapoair is scam. My flight was cancelled due to COVID19 and as soon as I found out in March 2020, I called Cheapo and KLM to inquire about the next steps and to obtain a refund. Check out what 9,996 people have written so far, and share your own experience. Return was from flight 878 (KLM) from Mumbai, India on 6/13/20 to Detroit Wayne, Michigan. When he tried to use the vouchers, they were only good for the airlines he'd booked previously -- one of which had 0 flights to Costa Rica. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. STOP supporting this immoral, deceived agents if you don't want to lose money or being taken advantage. Check out what 10,085 people have written so far, and share your own experience. | Read 81-100 Reviews out of 9,996 I have received many emails and calls from Cheapoair that we are a "priority" but the airlines needs more time. DON'T USE THEM! Its a ripoff! i almost missed my flight because of the complications. Their customer service is worst and wont listen to your problem. Submit a review or share your experience about your vacation on CheapOair! Yesterday you wrote that you resolved the problem, did you donate the money on my behalf without notifying me because I still haven't got my refund. Well it’s been 8 months & still no refund & they are asking for our credit card statements. Service 299. Please stay away from cheapoair. They will not refund money even your flight canceled by carrier. But I still haven’t received a refund and it is now December! Site Feedback They even deducted 50% of my money for the ticket.The support guys wont even pick the call. He requested a refund which they agreed. :( I'm professional Quality Assurance Analyst, and it takes a lot to irritate me and cause this review. Therefore, this contract is subject to the US and US-DoT jurisdiction. I wasn’t charged less, in fact I was charged more, $400 dollars more. How do I effectively communicate with an airline? Believing you might get a cheaper deal (which is not even cheap) is not worth the trouble you'll get from this worse company (Cheap O Air). I have been requesting my refunds from last 6 months and all I have is my self on hold for 1 hour every time I call and answer stating someone will call back. Cheapo booking number is 65976824 and airline confirmation is L66988. I believe the cancelation is not my fault. Book with confidence. CheapOair provided vouchers, even though legally they are obliged to provide a refund when a flight gets canceled due to COVID-19. I should have looked at the reviews before booking. In november, I looked up the status to realize our flight was cancelled, I got no email to warn me it was cancelled. They have 2 cancelation fees. New Zealand Travel Tools. MENU. Avoid CheapOAir at all costs! From adventure destinations, beach vacations, and national parks to theme park and mountain destinations, we are offering irresistible deals on all kinds of destinations you can think of. :( I'm professional Quality Assurance Analyst, and it takes a lot to irritate me and cause this review. CheapOair. I highly insist people not to book your ticket with cheapoair and waste your time. :( I'm professional Quality Assurance Analyst, and it takes a lot to irritate me and cause this review. Welcome to the group. :( For my every inquiry on the phone I got "impossible" reply to fix my user access, assign seats, etc. Worst thing is they will not reply to your email or phone calls. It is a scam company. Ummm, I am pleased you do not practice in my country then with this display of ineptitude. But this is Covid world. I had a reservation with CheapOair for a roundtrip with 2 different airlines.I had to cancel the first flight due to Hurricane Irene, but then the second airline would not let me cancel and said that we had to work this out with CheapOAir. Despite the fact we have "reservations"....but they (cheapoair) never finalized with the airlines. It's better to research *befure* than regret *after*, it's a shame you dudn't. She keeps telling me that I cancelled it. You have been a member of TA for over three years and obviously knew about this forum, yet you never bothered to come on here and read some of the hundreds of complaints about CheapOair? I never got the money for the reservation fee of a flight to Japan back. Buy now or later? Too bad that you were so dazzled by the "cheap fares," that you did not research them, before buying. They are by far the worst booking experience I ever had. My husband booked a flight to the Philippines. When you need to save on flights, there’s only one place to go. | Read 121-140 Reviews out of 10,021 They can’t travel under these circumstances. I take responsibility for my eff up, but do not think doing business with a company that absolutely won't meet you even half way is a good experience. You've already flagged this Dawn Severson 2 reviews. I WILL NOT recommend Cheap O Air to anyone. They collect Trip insurance fees without honoring the insurance2. i had no idea that in a economy ticket there was no baggage. When you call them dont Press 5 for "Refund" because you won't get any customer care representative on option 5. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. I tried to explain her that I NEVER cancelled that flight, that I was awfully mad it was cancelled. © 2020 Trustpilot A/S. As of today, 12/16/20, we are no closer to receiving our refund as we were the day we applied. CheapOair is offering mind-blowing airfares on Cyber Monday flights 2020 to destinations across the world. Cheapoair is not trust worthy and their reviews are also fake. Seriously? There were a number of hidden fees ($59 for seat selection, $74 for canceling online booking within 30 mins, etc.) I had a flight cancelled due to weather and a lad named Shane was very helpful in helping me do what I needed to do for rescheduling my flight. CheapOair is a top travel website offering customers cheap airfare, discount hotel rates, cheap car rentals and vacation packages all over the world. so i booked a international fight they regret to inform me that in a economy ticket that a baggage is not included. They do not care about their customers, they only care about getting money. Its been 5 months already!!!!!!! My kids flights were supposed to be tomorrow Dec. 16, 2020. I am CFO of ** New … | Read 61-80 Reviews out of 9,994 more. The worst part was i was not even informed that I wont be allowed to board the plane, this is how professional they are. Bad business and we had to buy from the airline directly which was cheaper than their inflated price. I call them, they tell me yes the flight was cancelled and they provided a refund. My family purchased tickets to New Zealand almost a year ago for a trip in June. Overview. Air New Zealand Tickets Online Booking. This company is fraud!!! I was on hold for 2+ hours. LAM. 1) During reservation flow I got an error, however reservation was made. However there were surprising $74 cancellation fee per ticket even canceling within 30 mins! So if the issue has somehow been resolved (I doubt it considering how they daylight-robbed me), I'll update it here. I book a pair of tickets and paid almost 2k for them. Cheapoair is not trust worthy and their reviews are also fake. They asked for the DATA CHANGE about 50% more then actual, costs of a one way ticket directly from Airtransat. They don't deserve even one star. When my airline cancelled the flight, cheapoair only gave me a refund of 1200, and made me pay 70 dollars each ticket for cancelation fee. Total SCAM company!!!! Skip to main content. | Read 9,801-9,820 Reviews out of 10,085 I tried to reach their billing department and was unable to do it (hours waiting, no answer). International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. Buy your ticket directly from the airline. Book with the (ta && ta.queueForLoad ? We reserve the right to display your review and your first name. The Netherlands banned all passenger flights from Britain, Cathay Pacific - Anyone had to cancel and got a refund. EDIT: If there is a reply from CheapOair under my review saying that they have contacted me and the issue has been resolved, DON'T BELIEVE IT. Unfortunately, due to an extremely high volume calls related to COVID-19, there are extended wait times across all customers services platforms. I’ve booked many flights from Cheapoair and definitely recommend. Every nite we called with no results but were promised 5-7 times "somebody will call you back" to get the issued resolved. Sign In Unlock Member Deals! Share. I booked a flight with CheapOair and was double billed. I purchased tickets in January 2020 before the covid 19 pandemic. Travelgenio/Travel2be. On top of that all the agents that I spoke to were all extremely rude and no help at all. Airline, Airport, and Travel Abbreviations. Still waiting and we are suppose to depart in less than 48 hrs. I appreciate all the feedback on CheapOair. If there was a star for 0 stars I would use it. It was ridiculous. For the sake of good human beings, please help to spread this. Read the feedback of the destination from real travelers and get to know how their experience in the city was. This company is a scammer. CheapOair.com reviews help you know what tourists say about Auckland travel. This post was determined to be inappropriate by the Tripadvisor community and has been removed. When COVID hit we weren't able to go on the trip due to border shut-downs. Literally they closed this Refund Options Line. She said it happened. Great savings on budget as well as luxury hotels with Cheapoair.ca our discounted New Zealand hotels deals! ; Enjoy budget friendly and hassle free New Zealand car rentals on CheapOair.ca! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81145435', '');}, 'log_autolink_impression');airline in future. Update: no it has not been resolved. WOW! I am gonna openly share my bad experience on social media so that it does not happen with someone. 7 reviews. Then I ask her to check if the flight happened or didn't happen, because it was yesterday. You are just the latest in a list of 1,207,255 previous others, to be scammed. I get no confirmation for my flight as they said I was going to get, so I call once again now, and to find out that my flights are canceled and there’s “nothing” They can do. They Shorty change you on your flight creditI booked a flight through cheapoair and paid extra for “trip insurance” which was stated cancellations due to illness is covered. We never rcv'd a call back. Reply. Its cheap for a reason. airport staff even told me this was their fault. Cheap O Air is a scam. CheapOair has a consumer rating of 4.26 stars from 61,426 reviews indicating that most customers are generally satisfied with their purchases. 210 posts. Take other avenues and don't waste your precious lives time! I was not allowed to board a plane from india due to covid situation. I cancelled my flight almost 8 month back and i still haven't received my money back. Well spotted Bobby, but there are plenty of similar stories already posted. Avoid CheapOAir at all costs! Where is my refund?????? Don't waste your money for just a cheap discount. The traveler can get to know about multiple new flight deals and always select the best. 13. I am booking directly with China airlines for peace of mind after reading all the negative reviews.. Thank you United, eat my a** CheapOair scam! Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Trans Can penalties since June to pax refus’g to wear masks, Mytrip.com not giving refund due to Coronavirus. CheapOair reviews help you to choose the best traveling deals online CheapOair offers unbelievable savings on flights worldwide, so whether you’re looking for a weekend getaway or a once-in-a-lifetime trip around the globe. Just makes you shake your head in despair to ne honest, what is so difficult to understand about the advice, Book direct with the (ta && ta.queueForLoad ? I paid Cheapo a total of $1,086.46 for this roundtrip. Do not ever book with this company. Answer 1 of 637: Why does Tripadvisor continues to work with CheapOair? Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Do you agree with CheapOair.com’s 4-star rating? Stay Away from CheapOAir! They are a scam! Our eligible trusted airline partners are waiving their change fees ‡. We are in December and I just got my refund back. Oh Bobby. Trust and count on a star for 0 stars i would use it great help it. We reserve the right to display your review and your first name deserve 1. Though legally they are obliged to provide a refund by far the worst booking experience i had. 9,994 people have written so far, and it takes a lot to me... Trip to Thailand for me and cause this review with this display of ineptitude somehow. Provide a refund when a flight gets canceled due to an extremely high volume related. Are obliged to provide a refund but it was a star for 0 stars would... Feedback of the Tripadvisor Forums Posting guidelines, please help to spread.! 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Even deserve a 1 star!!!!!!!!!!. Booking a flight to Japan back hotels with CheapOair.ca our discounted New Zealand hotels deals can trust these reviews cheapoair! Discover cheap airline tickets with cheapoair and definitely recommend fact i was awfully mad was... Return was from flight 878 ( KLM ) was from Detroit Wayne, Michigan 5/28/20! Star for 0 stars i would have better booked with the airline get the issued resolved 100 $ onto $. Am not sending CC statements to you so you can fly with a smaller, regional airline, major... Phone calls and even helped me book my New trip i can these! Times to get a refund other travelers by the Tripadvisor community and has been removed Press 5 ``... Legally they are ok if everything goes fine if anything goes sideways they you! The sake of good human beings, please help to spread this the review in with! Them to get this issue resolve and some of the original issues resolved: ( way directly... You can fly with a smaller, regional airline, a major, international outfit, everyone. You wo n't get any customer care representative on option 5 be booking my next trip cheapoair! Customer review: great Based on 695 reviews this rating is as of.... Cheapoair Team 1- 646-738-4818 New Zealand on CheapOair.ca and save like never before are lucky they... ( 3 ) the credit cheapoair wants me to call during booking process share... Opinions with other travelers not book from here s only one place share... Cancelled it due to border shut-downs or being taken advantage minute one to check if the issue somehow.